Frequently Asked Questions
Why is there a charge for this years display?
With the rising costs associated with running safe and profesional events, unfortunetly, there has to be a small charge this year. Any money made on top of what this years display costs will go directly into the funds for other community events in Caldicot, such as the Christmas Light Switch On, and Caldicot Summer Fayre.
A few months ago, a poll was released on our social media channels, which confirmed that the majority of people surveyed would pay between £4 and £5 for entry. This is where the pricing stratergy has come from for this year. The event is expected to cost aorund £25,000, and has been supported already by some local businesses, and Caldiot Town Council. Any and all contributions (including ticket sales) are very greatly appriciated.
We have made the very dificult desision to offer the initial rease at £4.50, but as of the 10th Octber 2023, tickets will cost £9 instead.
Is this an event just for Caldicot town residents?
Tickets will be available for anyone with Caldicot in their home address, for example, if you live in Magor, you'll be able to claim a ticket. It's just worth remembering that there is no parking available at this event, or in any streets surrounding Caldicot Castle.
How can I purchase tickets?
As long as you're a resident of Caldicot, you can purchase tickets from this website.
Is there a limit on how many tickets I can purchase?
In order to be fair to everyone, we have put a 10 ticket limit on initial orders, if your household requires more than this, please contact us here or place multiple orders. Please do not order more tickets than your household requires, as this may mean that someone else is unable to attend with their family.
Who can get tickets?
As this event is a local fireworks display, only people with Caldicot in their full address. For other local fireworks displays, we recommend using an online search engine, such as Google. For more infomration on this, pelase see the second FAQ, "Is this an event just for Caldicot town residents".
Are there any age restrictions?
There must be at least one adult over the age of 18 in your group booking. Access to the event on the day is at discretion of gate managers and security.
Is there a waiting list for tickets?
If you are unable to purchase tickets due to a sell-out, there will be an option to join the waiting list. This means if any spare tickets become available (which does happen), they will be offered on a first come first serve basis to the list.
I haven't receved my tickets?
All tickets are sent electronically to the email address provided during checkout. If you can't find your tickets in your main inbox, please be sure to check your spam/junk folder. If you still cant find them, please contact us here.
Is this a family friendly event?
Of course! This is definitely a family event, although, being in November, we advise everyone to wrap up warm, and wear sensible footware. Prams will be allowed in, but some parts of the ground may be uneven.
Are the fireworks loud?
Although the fireworks we use are refered to as low noise, they will definitely go off with a bang! If you or anyone you're visiting with are sensitive to this, this display may not be suitable.
Is this an outside event?
This is an outside event, within the grounds of Caldicot Castle and Country Park, so please make sure you wear warm and waterproof clothing and sensible footwear.
Are there toilets available?
Gender neutral, and accessible toilets are being brought in for this event, equipped with hand sanitiser facilities. The fixed toilet block opposite the funfair will be open with hand wash facilities.
Is there parking available?
There will be numerous parking restrictions in place due to the event, so we advise walking. There will be no parking available on any surrounding road, or on site.
Is there blue badge parking available?
There will be very limited parking available for blue badge holders, but this MUST be pre-booked. To pre-book this, please get in contact with us here. We anticipate these spaces to be fully allocated quickly so please get in touch as soon as possible. We would also recommend claiming ticket before contacting us, as we wouldn't want any delay causing you to be unable to obtain entry tickets.
What time do the gates open?
The gates to the event open at 3pm, visitors are able to access the site via Church Road, Mitel, or Castle Lea. Please note that there is no parking available near the site, so walking is recommended. Limited blue badge parking may be available but is required to be pre-booked. Please see the above section on blue badge parking for more details.
What time does the funfair open?
The funfair and most food and drinks traders will be open from 3pm.
Is the funfair and other entertainment free?
Unfortunately, the funfair and other food and drinks vendors will be chargeable at a rate set by the individual traders.
What time do the fireworks start?
The fireworks display will start at 7.15pm, but entrance gates are expected to get very busy from around 5pm, so we recommend coming early to enjoy the other activities.
How do I access the site?
You can access the site from the three entrances to Caldicot Castle and Country Park, namely, Church Road, Mitel, and Castle Lea. Please note that there is no parking available near the site, so walking is recommended. Limited blue badge parking may be available but is required to be pre-booked. Please see the above section on blue badge parking for more details.
Can I bring my dog?
No animals or pets are allowed into the event, except for registered assistance animals.
Are there any prohibited items?
Yes, the following is a list of items that will be prohibited at this event: Alcohol or Illegal substances; Anything that could reasonably considered for use as a weapon; Sharp or pointed objects; Food or drink apart from water in an unopened plastic bottle; Glass of any kind, including perfume and cologne bottles, beer bottles, jars or drinking vessels; Portable laser equipment and pens; Megaphones, sound systems or air horns; Spray cans; Fireworks including sparklers; Animals (with the exception of assistance dogs); Unofficial hi-vis clothing; Professional camera or video equipment; Bicycles. Security reserve the right to refuse entry to this event.
Intrested in working with us?
If you're intrested in working with us, either in a voluntary role, or a trader, please contact us here.
General information
Caldicot Castle and Country Park is surrounded by residential housing. Please respect our neighbours by entering and exiting the site quietly and taking your litter home with you.
This event is monitored by CCTV and there will be security patrols throughout. Bag searches will be in operation, so please avoid bringing them if possible.
Any other questions please feel free to contact us here.
